As a successful, respected businesswoman, I feel it is my duty to hold to certain standards - thus, my Waitress & Employee Training comes into play. I have a reputation in the community, and I will not see it denigrated by inferior customer service.
People spend their hard-earned money to patronize my restaurant, and I see to it that they get their money's worth.....whatever it takes.
Waitresses, in particular, are bound to a code of conduct.
This mindset has made my chain of restaurant quite lucrative!
I share below, some of the principles that have guided me to success and financial security.